Windows mail. can receive but not send email

Change your SMTP port. You can use then port or ; for more information read our article about SMTP ports. Control your antivirus or firewall settings. So verify that your firewall or antivirus are not blocking it, setting up a proper exception rule.

At this point the computer is ready to be given away and the license will then belong to whomever the next person is that starts the setup process. I understand that, but the person who is getting the laptop has never owned a real computer before. It is my brother and we had just gotten to setting up for him to be able to logon.

Come back over and we will continue through setup. So this should be no surprise but he was sent a document as an email that needed to be digitally signed so they decided to take a stab at setting up email. That did not go well at all as you can imagine. Resetting laptop to like fresh out of the box is my fallback option. I may do that anyway because of errors I've seen while wrestling with laptop. All related to email. The other thing is that that Windows 10 Pro seems like it is some stripped down version such as I have seen corporations do.

Lot of settings I would expect to see are not there. Just click on the adjacent delete button to remove them from your blocked user's list. One of the best things about Outlook is that it lets us create strict rules for incoming and outgoing messages.

Though, if you have set any strict rules, then it can cause issues like Outlook not receiving emails. By default, Outlook lets us connect a maximum of 20 email accounts in one place. Though, if you have connected multiple accounts, then it can block certain emails and cause Microsoft Outlook not to receive email errors.

From here, you can remove any email account that is no longer active. Sometimes, due to suspicious activity or security reasons, Microsoft ends up blocking an Outlook account. You can just visit your Outlook account online and check if it is still working. To unblock it, you can just send an authentication code to your phone number and verify it on Outlook.

Just like every other email server, Outlook also refreshes the folder automatically in the background. Though, if you are not receiving emails in Outlook , then make sure this option is enabled. You can also change its frequency from here to a suitable time like minutes. While setting up your account, chances are that you could have entered incorrect details. To verify this, go to the account settings or choose to add your account again. Make sure that the email id and the password are correct.

Sometimes, a firewall or anti-malware app can also block certain network connections. To fix this, you can just disable the firewall settings on the system or uninstall any suspicious application on your own. Apart from that, if there is any recent plugin that you have added to Outlook, then consider removing it as well.

By the way, if you want to get more information on these related topics, you can click here to learn:. By now, you would certainly be able to fix the Outlook not receiving emails issue by following the above-mentioned suggestions. Furthermore, consider following these tips to protect your emails and use Outlook like a pro.

To protect your email account, make sure the two-factor authentication feature is enabled. In this way, every time someone tries to access your account, they would have to verify it by entering a one-time generated code. The code would be sent to your phone and thus it will minimize the chances of getting your account hacked. Happy to know you got it sorted. In reply to Andre Da Costa's post on January 18, Steps to resolve the issue without Office 1.

Disable Windows firewall in all networks 2. Repair store cache using troubleshooting app 3. Reboot 4. Delete and re-add email account 5. Enable firewall in all networks. In reply to CraigCovey's post on March 29, Sorry, this may be simple to you but I couldn't resolve this from your instructions.

I went to settings, then to troubleshoot and couldn't find "repair store cache" or anything like it among the options. In reply to BOC's post on July 11, Make sure to go to your email account on the web ie. Windows10 Mail. This solved the problem for me, now I may receive and send emails from Windows10 Mail app.